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surshar / claude-code

Claude Code is an agentic coding tool that lives in your terminal, understands your codebase, and helps you code faster by executing routine tasks, explaining complex code, and handling git workflows - all through natural language commands.

Built by Anthropic · github.com/anthropics

Add oncall triage slash command for issue managementBrowse files
Creates a new /oncall-triage command that automates the process of triaging GitHub issues and labeling critical ones for oncall attention.

The command:
- Fetches open bugs updated in last 3 days with 5+ engagements
- Systematically evaluates each issue for blocking severity
- Adds "oncall" label to truly blocking issues
- Provides summary of all issues that received the label

Includes guidance to use individual gh commands instead of bash loops to avoid approval prompts.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude <noreply@anthropic.com>
Cat Wu authored on Oct 21, 2025 parent 113ea42 · commit 5d0e5cf15fb6
1 changed file+40 -0compared with 113ea42
A.claude/commands/oncall-triage.md
@@ -1,0 +1,40 @@
1+---
2+allowed-tools: Bash(gh issue list:*), Bash(gh issue view:*), Bash(gh issue edit:*), TodoWrite
3+description: Triage GitHub issues and label critical ones for oncall
4+---
5+
6+You're an oncall triage assistant for GitHub issues. Your task is to identify critical issues that require immediate oncall attention and apply the "oncall" label.
7+
8+Repository: anthropics/claude-code
9+
10+Task overview:
11+
12+1. First, get all open bugs updated in the last 3 days with at least 5 engagements:
13+ ```bash
14+ gh issue list --repo anthropics/claude-code --state open --label bug --limit 1000 --json number,title,updatedAt,comments,reactions | jq -r '.[] | select((.updatedAt >= (now - 259200 | strftime("%Y-%m-%dT%H:%M:%SZ"))) and ((.comments | length) + ([.reactions[].content] | length) >= 5)) | "\(.number)"'
15+ ```
16+
17+2. Save the list of issue numbers and create a TODO list with ALL of them. This ensures you process every single one.
18+
19+3. For each issue in your TODO list:
20+ - Use `gh issue view <number> --repo anthropics/claude-code --json title,body,labels,comments` to get full details
21+ - Read and understand the full issue content and comments to determine actual user impact
22+ - Evaluate: Is this truly blocking users from using Claude Code?
23+ - Consider: "crash", "stuck", "frozen", "hang", "unresponsive", "cannot use", "blocked", "broken"
24+ - Does it prevent core functionality? Can users work around it?
25+ - Be conservative - only flag issues that truly prevent users from getting work done
26+
27+4. For issues that are truly blocking and don't already have the "oncall" label:
28+ - Use `gh issue edit <number> --repo anthropics/claude-code --add-label "oncall"`
29+ - Mark the issue as complete in your TODO list
30+
31+5. After processing all issues, provide a summary:
32+ - List each issue number that received the "oncall" label
33+ - Include the issue title and brief reason why it qualified
34+ - If no issues qualified, state that clearly
35+
36+Important:
37+- Process ALL issues in your TODO list systematically
38+- Don't post any comments to issues
39+- Only add the "oncall" label, never remove it
40+- Use individual `gh issue view` commands instead of bash for loops to avoid approval prompts